Phone Orders
  1. Tell the dispatcher your name and the company that you are calling from.
  2. Let us know right away if someone other than your company is paying for the job.
  3. Select a service type: Direct Rush, Overnight, etc.
  4. Give dispatcher any reference or job #, purchase order or cost center #’s, or any other identifier that you would like to appear on your invoice.
  5. Tell us when you would like the job done.
    a) Tell the dispatcher if there is a strict, absolute deadline (such as a bid proposal), so that enough time can be allotted to ensure success.
    b) Indicate the time that you would like the job picked up and the time that you would like it delivered.
  6. Give the dispatcher the pick-up address:
    a) Please give us the name of the company or residence that we are to pick up from.
    b) Give us the complete street address, including the name of any business or office park, residential development they may be located in.
    c) Let us know the floor the pick-up will be made on and the room or suite number, if applicable.
    d) Indicate the name and telephone number of our contact (s) at this address.
  7. Give the dispatcher the delivery address:
    a) Please give us the name of the company or residence that we are to deliver to.
    b) Give us the complete street address, including the name of any business or office park, residential development they may be located in.
    c) Let us know the floor the delivery will be made to and the room or suite number, if applicable.
    d) Indicate the name and telephone number of our contact (s) at this address.
  8. Please give us the amount of items to be shipped, their approximate weight and if any items are extremely bulky or fragile.
  9. Please let us know immediately if there are any changes to this order

Bill-of-Lading
P.O. Box 7276 Princeton, NJ 08543-7276      609 921 1362      1 800 2NASSAU